During the week that this site was down I started noticing small scratches on my camera lens but my picture quality looked fine so I thought nothing of it. Then after a few more days went by the scratches got deeper and my photos began looking washed out or too bright when the flash was on in low light conditions. Needless to say I was bothered by this since the 5mp camera is one of the major selling points. I had no problems like this on my Nokia N95 or N82, only this N97 was giving me these problems. I decided to check out a few Nokia forums around the web and people are having the same problems as me. Sure enough… a scratched N97 camera lens is a widespread problem.
That image was posted by a member over at NokiaUsers.net. It’s pretty much what’s happening to mine, except mine had a few more nasty scratches on the lens.
I decided to call Nokia Care to see what they’d say since the phone is obviously still under warranty. I described to them my problem and they put me on hold. A few minutes later I was told they wanted to look at it so send it in for repairs. They paid for 2 day air shipping and I sent it on Friday. It’s Monday now so they should have received it.
Is this happening to your Nokia N97? If so leave a comment below and then click here to add your vote to the NokiaUsers.net poll they have going on.
In the meantime I’ll keep everyone updated with the repair status of my Nokia N97.
Related Articles:
- Photos: N86 Camera Lens Protector Was Done Right – Why Did N97 Fail?
- Nokia Addresses N97 Scratched Camera Lens Issue
- A Gallery Of Scratches
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About: Mike is the editor-in-chief of N97fanatics.com and a huge mobile fanatic. He also runs MaemoFanatics.com and the popular E71fanatics.com. Contact him via email at contact@n97fanatics.com or at his Twitter page.
